Category Archives: Social media

Free travel industry report for 2014

Travel industry report for 2014

Linkdex and State of Digital have collaborated together to produce a travel industry report for 2014. It is clear that 2014 is likely to be an important year for the travel industry so this is a must read for anybody that wants to take the industry seriously. Not only is this a good report/study but it is free to download also.

The report is a great overview of what companies in the industry are / should be doing when it comes to online.

 The full list of chapter titles and contributors can be found below:

  • Executive Summary – Bas van den Beld
  • Foreword – Kevin May
  • Introduction: Surviving ‘Google Travel’ – Jono Alderson
  • From Teletext to multi-screen: Evolution in the travel industry from 1993-present – Lee Stuart
  • ZMOT Review: Where the customer journey begins – Google Think Insights
  • The Online Travel Ecosystem Diagram
  • Educating the Expedia Affiliate Network – Martin MacDonald
  • Creating a digital experience at Thomas Cook – John Straw
  • Housetrip: Finding a place to stay in the ecosystem – Simon Dance
  • The TripAdvisor business ecosystem: Completing the virtuous circle – Alison Copus
  • Adriano Comegna Q&A
  • Kevin Gibbons Q&A
  • Honest stories: Breathing new life into online travel content – Rob Cowen
  • Searching For Inspiration in Online Travel Content – Gian Caprini, Jade Conroy
  • Gus Ferguson Q&A
  • Digital opportunities in PR: Extraordinary travel campaigns – James Brooke
  • Building relationships for brands – Andrew Whiteside
  • British Airways’ multichannel travel content – Case study
  • Daniel Bianchini Q&A
  • A persona based approach to search and integration – Stefan Hull
  • A multi-signal search strategy: Integrating offline brand values with the digital offering – Claire Mason
  • Blueclaw Q&A
  • Stephen Pavlovich Q&A
  • Inspired by Iceland: An international marketing campaign case study – Kristjan Hauksson
  • Obermutten: Global interactions on a local scale – Inspired by a post from State of Digital
  • Conclusion – Bas van den Beld
  • Final Thoughts – Linkdex

 

Infographics: Multilingual Development Process

I am often asked what is the right process for creating and distributing Infographs in an Multilingual Environment, the following process has in most cases worked liked wonders for us at Nordic eMarketing (NeM).

Infographie Processus de développement multilingue Infographics Multilingual Development Process Infografiken Multilingualer Entwicklung prozess

 

 

 

 

 

Brainstorming
After being briefed by the client, the NeM project team sits down and reviews the assignment. We might start with a set of ideas given to us by the client as the main guideline; however, we evaluate numerous possibilities in order to give the project that unique spark. Read more »

Key factors to Influence sharing – The Psychology of Sharing

The Psychology of Sharing, how can you influence through sharing?

1. Appeal to consumers’motivation to connect with each other —not just with your brand
2. Trust is the cost of entry for getting shared
3. Keep it simple… and it will get shared… and it won’t get muddled
4. Appeal to their sense of humor
5. Embrace a sense of urgency

Getting your content shared is just the beginning, E-mail is still number one.

You can find the the New York Times Insights Research below

http://nytmarketing.whsites.net/mediakit/pos/

From the Archive – Inspired by Iceland Case Study

Found this as I was going through my slides, this is from a session I did at SES New York called “Search, PR and the Social Butterfly ”.

Problem: Iceland is hit by a Volcano that halts most flight traffic and threatens tourism at a critical moment.
Solution: A multilingual multichannel strategy was created focusing on Google Universal. YouTube/Vimeo Videos were created, Facebook Fan and Like Pages and ad campaigns based on selected demographics, on top of that Twitter bursts and blog posts. The strategy among other was to attach Iceland to high profile brands and names such as John Lennon, Lonely Planet, CNN and general search phrases like music festival, travel destination and so on. Targeted phrases had close to ten million monthly searches. Read more »

Do Our Web Analytics Reveal the Complete Picture?

Thoughts on “Dark Social” and related posts that have been surfacing lately.

Do Our Web Analytics Reveal the Complete Picture?

Looking upon the history of web, we realize that in its earliest stage, the web simply comprised pages of information that were linked to each other. The second stage of development saw the coming up of search engine crawlers that help you locate information on the web. Towards the end of 2003, the social networks started creating a buzz in the online world. What started as a medium for connecting with friends became a platform for sharing and spreading information. Facebook, Twitter, YouTube also turned into tools for digital marketing. To measure the actual results of these efforts, developers and engineers also created web analytic tools. Read more »

Optimize Your Web as a Word Cloud

Optimize Your Weba as a word-cloudThis is how Optimize Your Web looks as a word cloud – I am happy that the word Happy gets such a prominence as I am generally a happy person :-)

There are also words like “Enjoy” and “Think” there, both words that I like. Kind of worthless post but made me wonder about what I write and the words I use to write it.

Microsoft’s Phil Greenwood talks at RIMC 2012

Here’s a video of Phil Greenwood at RIMC 2012.

Matt Neal speaks at RIMC 2012

Matt Neal from Bright Sparx speaks at RIMC 2012.

Eli Pariser speaks at RIMC 2012

Here’s a brief interview of Eli Pariser conducted earlier today at RIMC 2012.

BlackBerry’s failure in dealing with their blackout crisis using social media

The BlackBerry messenger crash that lasted for three days attracted a lot criticism on the social media. Sites such as Facebook and Twitter were replete with customer complaints and queries for resolution of the issue.

Millions of BlackBerry users worldwide were left in the dark with prolonged interruptions of their messaging service – the BBM and email capabilities. The problem spread from Europe to Latin America, Africa, Middle East, India and also to North America. The server problems had originated at Research in Motion (RIM)’s UK data center on Monday, October 10.

Research in Motion did release a statement blaming a “core switch failure within RIM’s infrastructure” but said nothing further on the continued problems. Read more »

Switch to our mobile site